Sometimes things happen - that’s OK. Returning an order by post is easy. Depending on the nature of the product, we offer a full refund within 14 days of delivery – provided the items are new and unused, with all labels and tags intact, and in their original packaging.
For more details on which categories of product are eligible for refunds, please visit our Terms & Conditions
1. LET US KNOW WHAT YOU’D LIKE TO RETURN
If you’d like to return an order, please email the following details to: firstname.lastname@example.org within 14 days. Once we have received your email, we will confirm your return request and follow up with any queries
- Product Details (Brand + Product name)
- Your order number.
- Reason for return (damaged on receipt, brother bought it for your birthday, etc.)
2. POST YOUR PARCEL
Send the item in condition you received it, using a recorded courier service: we recommend tracked shipping. Once the item has been received and checked by the team, your refund will be processed within 48 hours of receipt. Unfortunately, when returning items, we cannot be held responsible for anything lost or damaged in transit.
Please send your returned item through tracked post to the following address:
Slidr UK Ltd.
Wework Soho – Sheraton House
16 Great Chapel street