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Privacy & Cookies

Privacy Policy
This Privacy Policy ("Policy") describes the manner in which we collect, use and disclose your personal information when you use our website at www.slidr.com, our Slidr application, our electronic services, social networking sites, interactive features, online services, or any of our described online activities (together, the "Website").

We take the privacy of our Website users very seriously. We ask that you read this Policy carefully as it contains important information about how we will process your personal data.

We may change this Policy from time to time. You should check this Policy regularly to ensure you are aware of the most recent version that will apply each time you access the Website.

Information about us

The Website is operated by Slidr UK Limited incorporated in England and Wales under company number 09152411 and having its registered office address at Level 5, 2 More London Riverside, London, SE1 2AP ("we"/"our").

For the purposes of data protection law, we are the “controller” (i.e. the company who is responsible for, and controls the processing of, your personal data).

If you would like to contact us in relation to this Policy, please send an email to privacy@slidr.com.

The information we collect about you

We will obtain personal data about you (such as your name, residential address, email address, phone number and payment details) in a number of circumstances including but not limited to:
  • when you register an account with the Website;
  • when you make a purchase using the Website; or
  • if you contact us in relation to a query.

Occasionally we may receive information about you from other sources, which we will add to the information we already hold about you for the purposes listed in this Policy.

Information we obtain from other sources

We may also obtain personal data about you from other sources, for example:
  • Where you register an account using a third party’s platform (for example where you register using Facebook, Google+ or Twitter) we will receive the information from that third party that you consent to us receiving.
  • The types of personal data about you that we may collect from other sources include:
  • Your name, email address and phone number.

How we use your personal information

We may use your personal information for the purposes of:
  • processing any orders you may make;
  • billing and order fulfilment;
  • notifying you of any changes to the Website or to our products or services that may affect you;
  • administration;
  • personalising our service to you;
  • customer profiling and analysing your purchasing preferences;
  • marketing—see 'Marketing’ below;
  • security, fraud prevention and detection;
  • improving our products and services; and
  • complying with our legal obligations.

Lawful bases of processing

In order to process personal data, we must have a lawful reason (sometimes called a lawful basis). We always ensure that this is the case, and we set out our lawful bases below.

Contractual Necessity
If you are our customer, we will process your personal data for the following purposes, on the legal basis that it is necessary for us to provide our products and services to you:
  • to identify you;
  • to respond to your enquiries;
  • to allow you to register an account;
  • to provide our products and services;
  • to carry out billing and administration activities.

Legitimate Interests
We process your personal information for our legitimate business purposes, which include the following:
  • to conduct and manage our business;
  • to enable us to carry out our services;
  • to ensure our Website and systems are secure (for example, by conducting security penetration tests on our Website to ensure our security tools are effective);
  • to personalise your web experience – for example, by tailoring our products, offers and services to you;
  • to analyse, improve and update our services for the benefit of our customers;
  • to deal with complaints;
  • to detect and prevent fraud;
  • to let you know about our products, services, promotions or events that we consider may be of interest to you: we carry out this processing on the legal basis that we have a legitimate interest in marketing our products and services, and only to the extent that we are permitted to do so by applicable direct marketing laws. Please see clause 10 below for further information about our marketing activities and regarding your right to opt out.
Whenever we process your personal data for these purposes, we ensure that your interests, rights and freedoms are carefully considered.

Compliance with laws
We may process your personal data in order to comply with applicable laws (for example, if we are required to co-operate with an investigation pursuant to a court order).

Consent
We generally do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email where we are not otherwise entitled to do so. You have the right to withdraw consent to marketing at any time. This will not affect the lawfulness of processing that took place prior to the withdrawal of consent.

We will always be clear whenever we intend to process on the basis of consent, and we will process lawfully and only for the purpose for which consent was given.

Sharing your personal information

We may provide your personal information to the following recipients for the purposes set out in this Policy:
  • other companies within our group;
  • our employees, consultants, agents and service providers, in each case where it is relevant to do so;
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity.
In addition, you may choose to post information about, or interact with, us on social media platforms, for example Facebook, Twitter and Instagram.

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purposes of quality, training and improving our customer services.

How long your personal information will be kept

We carefully consider the personal data that we store, and we will not keep your information in a form which identifies you for longer than is necessary for the purposes set out in this Policy.

We use the following criteria to determine data retention periods for your personal data:
  • Retention for providing our products and services. We will retain your personal data as long as necessary for us to provide our products and services to you.
  • Retention in case of queries. We will retain your personal data as long as necessary to deal with your queries.
  • Retention in accordance with legal and regulatory requirements. We will retain your personal data after we have provided products and services based on our legal and regulatory requirements.

Transferring your information outside the EEA

While we are based in England, we may transfer your personal information to a location (for example to a secure server) outside the European Economic Area, if we consider it necessary or desirable for the purposes set out in this Policy. In such cases, to safeguard your privacy rights, transfers will be made to recipients to which a European Commission adequacy decision applies (this is a decision from the Commission confirming that adequate safeguards are in place for the protection of personal data), or will be carried out under standard contractual clauses that have been approved by the European Commission as providing appropriate safeguards for international personal data transfers, copies of which are available to view on the Commission’s website (https://ec.europa.eu/info/index_en).

Marketing

We may store your contact details, and carry out marketing profiling activities, for direct marketing purposes. If you have given your consent, or if we are otherwise permitted to do so, we may contact you about our products or services that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time by sending an email to unsubscribe@slidr.com. We will also give you the option to opt out each time we send a marketing communication by electronic means.

How we protect your information

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. For example:
  • access to your account is controlled by a unique password that you have created;
  • we store your personal data on secure servers; and
  • payment details are encrypted using SSL technology.

Your information rights

We draw your attention to your following rights under data protection law:
  • the right to be informed about the collection and use of your personal data;
  • the right of access to your personal data, and to request a copy of the information that we hold about you and supplementary details about that information;
  • the right to have inaccurate personal data that we process about you rectified;
  • the right (in certain circumstances) to have personal data that we process about you blocked, erased or destroyed;
  • the right to object:
    • to processing of personal information concerning you for direct marketing;
    • to decisions being taken by automated means which produce legal effects concerning you or that similarly significantly affect you;
    • in certain other situations, to our continued processing of your personal information;
  • the right of portability of your data in certain circumstances;
  • rights in relation to automated decision-making.
These rights are subject to certain limitations that exist in law. Further information about your information rights is available on the ICO’s website: https://ico.org.uk/. If you wish to know more detail as to how we observe the rights above, please contact us.

Cookies

Our website uses cookies. For more information on which cookies we use and how we use them, please see our Cookies Policy.

Changes to this Policy

We may change this Policy from time to time. Please check this Policy on our Website regularly to ensure you are aware of the most recent version.

How to complain

If you have a complaint about the way we handle your personal data, please contact us at the address in clause 1 of this Policy. In addition, should you find it necessary, you have a right to raise a concern with the information regulator, the Information Commissioner’s Office: https://ico.org.uk/.

Cookies Policy
This cookies policy ("Policy") describes the cookies we use and the purposes for which we use such cookies when you use our website at www.slidr.com and our Slidr application (together, the "Website").

By using the Website, you consent to the cookies described below being deposited on your computer for the purposes set out in this Policy.

What are Cookies and how do we use them

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our Website. We use cookies on the Website to:
    keep track of items which you purchase through our Website and take you through the checkout process;
  • recognise you whenever you use the Website(this speeds up your access as you do not have to log on each time);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customers’ requirements and interests;
  • target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests;
  • make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.

In certain circumstances we may collect personal information about you—but only where you voluntarily provide it or where you purchase goods or services from us. Any personal information we collect will be processed in accordance with our Privacy Policy.

In most cases we will need your consent in order to use cookies on the Website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g. to enable you to purchase items through our Website and use our check-out process).

Consent to Cookies

There is a notice on our home page which describes how we use cookies and which also provides a link to our privacy policy. If you use the Website after this notification has been displayed to you, it will be understood that you consent to our use of cookies for the purposes described in this Policy and our privacy policy.

Cookies used on our Website

We use the following cookies:
  • Strictly necessary cookies: These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website and to purchase items through the Website.
  • Analytical/performance cookie: They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies: These are used to recognise you when you return to our Website. This enables us to personalise our content for you, and remember your preferences (for example, your choice of language or region).
  • Targeting cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Third party cookies

We work with third party suppliers who may also set cookies on the Website, for example Facebook, Twitter and Instagram. These third party suppliers are responsible for the cookies they set. If you want further information please go to the website for the relevant third party.

Google Analytics

This web analytics service provided by Google Inc helps us to analyse how users use our Website. It counts the number of visitors and tells us about their behaviour overall, such as typical length of stay on our site or the average number of pages a user views.

This information generated by the cookie about your use of our Website will be transmitted to and stored by Google on their servers. Google will use this information for the purpose of evaluating your use of our Website, compiling reports on website activity and providing other services relating to website activity.

We use the information to improve our Website and generally enhance your experience.

For more information about Google Analytics, please visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

You can prevent Google Analytics from tracking your browsing by downloading and installing the Google Analytics Opt-Out browser add-on which is available from the following address: https://tools.google.com/dlpage/gaoptout?hl=en

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them you may wish to view the Information Commissioner’s Office guide.